The player from Sweden requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece is having difficulties withdrawing winnings due to incomplete verification. The player managed to resolve the problem by contacting the casino's support.

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The player's verification is delayed for unknown reason. The complaint was resolved as the player got verified.

The player's winning bets were canceled multiple times. The complaint was rejected as the player stopped responding.

We are sorry that your experience at PinoCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.

The player from Austria tried to withdraw his winnings, but the casino canceled the withdrawal probably due to deposits made from a third-party payment method.

Judging by the responses we have received, we consider the customer support of PinoCasino to be good.

She had been charged extra for each deposit, and her withdrawal was consistently declined. The casino eventually closed her account and offered a refund, but she faced issues due to her bank not supporting IBAN. After we intervened, the casino confirmed a refund of £80.02. The player received £77.79 перейти and confirmed the resolution of her complaint.

Pino Casino hat gute Bonusbedingungen und zahlt auch aus! Aber ... macht es unglaublich schwer, sich zu verifizieren und verlangt entgegen jeder Vernunft für jede einzelne Einzahlung einen Screenshot und das ist auch nicht nicht genug, sie wollen auch noch die IBAN und auch Adresse etc haben, die ich nicht im Screenshot bekomme.

Note: As far as we are concerned, PinoCasino is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PinoCasino.

The player from Bulgaria had encountered issues with his withdrawal requests at an online casino. Despite having verified his profile, his withdrawal requests had been repeatedly rejected without explanation. He had attempted to withdraw his winnings through various means, including three different bank accounts, but all attempts were unsuccessful.